Shipping policy
Shipping Policy
We want your order to arrive safely and in great condition. Here’s what you can expect when you order from Sleeved Up Collectibles.
Processing Time
Most orders are processed and shipped within 1–2 business days after payment confirmation. During busy periods, holidays, major releases, or high-volume sales, processing may take a little longer. We’ll do our best to keep orders moving as quickly as possible.
Shipping Times
Shipping times vary depending on the carrier, your location, weather conditions, holidays, and other factors outside of our control.
Once your order has been accepted by the shipping carrier, delivery is handled by the carrier. Sleeved Up Collectibles is not responsible for carrier delays, missed delivery scans, or delays caused by weather, holidays, or incorrect shipping information provided at checkout. However, if an issue comes up, we’ll do our best to help you work through it.
How We Pack Your Order
We take packaging seriously, especially for trading cards and collectibles. Depending on the item, your order may be packed using:
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Penny sleeves and top loaders for single cards, with added protection
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Team bags for additional protection
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Rigid mailers or bubble mailers for smaller orders
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Boxes with appropriate padding for sealed products, larger orders, or higher-value items
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Bags, boards, and protective packaging for comics when applicable
Our goal is to get your order to you in the same condition it left our hands.
Tracking
Tracking information is provided when available. You’ll receive a notification with tracking details once your order ships.
Please allow time for tracking to update after the package has been accepted by the carrier. In some cases, tracking may not update immediately.
Issues With Your Order
If your order arrives damaged, is missing items, or there is another issue with your shipment, please contact us as soon as possible. Please include your order number and photos of the packaging and item condition when possible.
We’ll review the issue and work with you to find a fair resolution. While we can’t control what happens once a package is in the carrier’s hands, we won’t leave you hanging.